Terms and Сonditions
1. General Information
1.1. The present Terms and Conditions constitute the complete Agreement ("Agreement") between you and pokermatch.com with respect to this website. The "Terms" apply to your use of the Games (as described below), the accompanying supporting network, mobile or other platforms through the http://www.pokermatch.com website ("Website") and other related links.
1.2. The management of the pokermatch.com Website is provided by the Inplace N.V., Heelsumstraat 51, E-Commerce Park, P.O. Box 422, Curaçao, registration number - 140265. Administrator of the website on behalf of Inplace N.V. - Antrum LTD. Gaming and wagering services are provided under the License No. 8048/JAZ2016-048. Payments processing is executed by Antrum LTD, Christodoulou Chatzipavlou, 199, 8th floor, flat/office 8A, 3936, Limassol, Cyprus.
1.3. Under these Terms and Conditions, the term "www.pokermatch.com" refers to the Inplace N.V. Company registered at Curacao under the registration number - 140265 with the legal address: Heelsumstraat 51, E-Commerce Park, P.O. Box 422, Curaçao. Inplace N.V. holds a sub-license by AntillePhone N.V. (License No. 8048/JAZ2016-048) and is allowed the operation of games of chance on the International market via services lines. All interactive games are covered by this licence: Casinos, Lottery, Sports betting, Exchange, Bingo, Poker, etc.
1.4. Read carefully the full text of these Terms and Conditions before you click "REGISTER". If you do not agree with any provision of these Terms and Conditions, you should not use this Website.
1.5. These Terms and Conditions take effect after you give your consent to them in the form of the registration on the site, by checking “I agree with the Terms and Conditions” – so you inform pokermatch.com that you have read and accepted these Terms and Conditions. The use of any part of the Website confirms your agreement with these Terms and Conditions.
1.6. Any mentioned Games of pokermatch.com in this Agreement refer to poker and its varieties, which may periodically appear on the Website. Pokermatch.com reserves the right to add or remove Games on the Website at its own discretion.
1.7. PokerMatch reserves the right to modify, edit, update and change any Terms and Conditions due to a number of reasons, including commercial, legal (according to the new laws or regulations), as well as for reasons related to the customer service. The updated Terms and dates of its entry into force are available on the Web site You fully understand and agree to be bound by these Terms and Conditions mentioned here, as well as possible changes that may be periodically made to this text.
1.8. You fully understand and agree to be bound by these Terms and Conditions mentioned here, as well as possible changes that may be periodically made to this text.
1.9. These Terms and Conditions are published in several languages for information purposes and to facilitate access for the players. Pokermatch.com and the User agree that in identifying any differences between the Ukrainan-language version of these Terms and Conditions and any other language version, the Ukrainian version shall be the basic one.
1.10. Terms and Conditions are legally binding and are accepted by the user during the account registration on the pokermatch.com website.
2. Player commitments
2.1. You hereby declare and guarantee the following:
2.1.1 Your age is not less than 18 years old or has reached the age of majority, which is legally permitted to participate in poker games under the laws of your jurisdiction.
2.1.2. You take part in Games on your own behalf and not on behalf of any other person.
2.1.3. You are solely responsible for reporting and payment of taxes applicable to you in accordance with the applicable laws in your jurisdiction in respect of all winnings received from pokermatch.com.
184.108.40.206. Pokermatch.com does not provide consultations to players on tax and/or legal matters. Players who need consultations on such matters shall contact a consultant and/or the authorities in the jurisdiction at the place of permanent residence.
2.1.4. You agree to use this Website and your account at pokermatch.com solely for purposes of your personal participation in the Games, and not for any financial or other operations. Your participation in the Games is carried out exclusively in the role of an individual for the purpose of recreation and entertainment.
2.1.5. All information provided by you to pokermatch.com during the term of this Agreement is true, complete and accurate and you agree to immediately notify pokermatch.com of any changes in the data provided.
2.1.6. To place deposits and withdraw funds from your playing account at pokermatch.com you should only use credit card and other financial instruments that are valid and belong to you by law.
2.1.7. All funds deposited to the account of your account at pokermatch.com, are not related to any illegal activities and, in particular, are not the result of illegal activities.
2.1.8. You agree not to be engaged in fraud, collusion, coordination with other players, or any other illegal activities related personally to you or third parties, and not to use a variety of software tools, methods and equipment for such participation in the Game. Hereby pokermatch.com reserves the right to void or close your account or to annul your participation in the Game in case of detection of such a conduct
2.1.9. Pokermatch.com does not intend to provide you with services that might conflict with the current legislation in your jurisdiction. You confirm that you agree and guarantee that the use of the services on the Site complies with all applicable laws, statutes and regulations. The Company assumes no responsibility for any illegal or unauthorized use of the Website services.
2.1.10. Pokermatch.com does not allow accounts to be opened by, or make any deposits nor used from, customers located or domiciled in United States of America, Spain, Italy, France and United Kingdom. This list of jurisdictions may be changed by the pokermatch.com from time to time with or without notice. You agree that you are not allowed to open an account, nor attempt to use your Account, if you are based within these jurisdictions.
2.1.11. In some jurisdictions online poker games may be illegal. You understand and agree that pokermatch.com is not able to provide you legal advice or guarantees regarding the legality of your use of the services of the Website. The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by pokermatch.com by your own choice and at your sole discretion, as well as assume the risk of liability, making a decision regarding whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction.
2.1.12. The software provided by us is the property of pokermatch.com or third parties and is protected by the copyright and other intellectual property laws. You can use this software exclusively for personal purposes for entertainment in compliance with all the rules specified in them, terms and conditions and in accordance with the applicable laws, rules and regulations.
2.1.13. Poker games that you play on the Website imply the poker game subject to the same principles as upon the participation in similar poker games in any other place. This means that players should be courteous to each other, avoiding the use of profanity, threats, belittling or violent acts against other users and abusive comments. It is also forbidden to use an aggressive style of communication, even if it is not related to direct insults and offensive language.
2.1.14. You understand that by participating in the Games you run the risk of losing money, deposited to your account at pokermatch.com.
3. Your account at pokermatch.com
3.1. Registration and opening of an account at pokermatch.com.
3.1.1. In order to take part in the pokermatch.com Game on real money, you must register and make a deposit to your game account ("Account").
3.1.2. You can have only one account and the game account at pokermatch.com. If you try to open more than one account at pokermatch.com, we reserve the right to block or close any of your game accounts and accounts or all of your game accounts. pokermatch.com has the right to leave one game account and an account at its own discretion.
3.1.3. If you notice that you have more than one account at pokermatch.com under different names, you must immediately notify pokermatch.com at firstname.lastname@example.org.
3.1.4. You must enter all mandatory information in a registration form, namely, to confirm your identity, specify the address and contact information, including a valid email address, place of residence, the relevant payment information; all of this information must be correct and valid. You are solely responsible for the accuracy, completeness and correctness of information provided by you, and thus confirm and assure pokermatch.com that the information provided by you is true, complete and correct. You are hereby informed that Pokermatch.com conducts the verification procedure of players placing deposits, both independently and with the involvement of third parties, and if you provide false or misleading information, your account may be blocked or closed at pokermatch.com.
3.1.5. As part of the registration process, you must choose a username and password using which you will access to the Website. Your sole responsibility is to ensure the security of the data for the log-in. You must not inform anyone about your data to log-in the system. pokermatch.com shall not be liable for whatsoever incorrect use or misuse of your account at pokermatch.com by third parties as a result of disclosure by you of your data for the log-in intentionally or accidentally, actively or passively to any third party.
3.1.6. Pokermatch.com shall be entitled to appoint providers of payment systems, which will act, receive funds and carry out the payment on behalf of pokermatch.com.
3.2. Allocation of funds to your playing account at pokermatch.com
3.2.1. You can participate in any Game, but if you do not have enough funds on the playing account of pokermatch.com, pokermatch.com shall not provide any credits to participate in the Games.
3.2.2. All information required for placing funds to your playing account of your account at pokermatch.com is presented on the pages of "CASH" and "Deposit" of this Website. You can use any convenient way for you to deposit money into the account listed on these pages. A list of possible methods of deposit can be changed periodically. Please note that some ways of placing funds into the account may not be available in some countries.
3.2.3. Depending on the method of placement of funds into the account, the amount of the deposit may be subject to a charge. The current amounts of such charges on deposits are specified for each deposit method in the "Cash" and "Deposit". Regardless of these charges your bank may also charge a fee for the transfer of funds and other payment methods.
3.2.4. The company does not accept funds from third parties, namely friends, relatives, partners and/or spouses. You have to deposit funds to your Account only from the account/system that is registered in your name. When replenishing the account with VISA or Mastercard, personal data of the bank card must be the same as the personal data of the account. If we find violations of this condition during the security check, then all winnings may be confiscated and returned.
3.2.5. You guarantee that the funds that you deposit into your account do not have criminal and/or illegal and/or unauthorized origin;
3.2.6. When using bank transfers, credit or debit cards to deposit funds into the account, the funds are credited only after pokermatch.com will receive a confirmation and authorization code. If pokermatch.com does not receive such authorization, the above will not be entered into your account.
3.2.7. We accept payment in UAH, EUR, USD and RUB. The basic currency for the account at pokermatch.com must be specified when registering. Please note that you bear the costs related to the currency fluctuations.
3.2.8. You agree not to reject from the prior transactions/or deny or reverse any payment made by you, which can cause refund by a third party in order to avoid any legal responsibility.
3.2.9. Pokermatch.com reserves the right to use additional procedures and means to verify your identity when you make funds to your account at pokermatch.com. To verify the user's identity, pokermatch.com has the right to request proof of your identity (including, but not limited to, a copy of your passport/ID card/or any payment cards used, utility bill on your name or Skype video call). If you do not provide or cannot provide such information to us, we may suspend your account for as long as you provide us with this information, and/or permanently close your account in case of the failure to submit it.
3.2.10. In case of suspicious or fraudulent cash replenishments, including the use of stolen credit cards and/or any other activity of fraudulent nature (including any refunds or cancellation of payments), the Company reserves the right to block your account, cancel any payment made and recover any winnings. We have the right to inform the relevant authorities and/or organizations (including the credit information agencies) of any fraud payments or other illegal activity. We reserve the right to hire collection agencies to return payments. Under no circumstances the Company shall be liable for any unauthorized use of credit cards, irrespective of whether it was stated or not about the theft of credit cards.
3.2.11. You acknowledge and agree that your account is not a bank account and, therefore, the insurance, guarantees, replenishment or any other instruments of protection from the deposit insurance or banking insurance, as well as any similar insurance systems will not be available. The interests on the funds available in your account are not charged.
3.2.12. Pokermatch.com is not responsible for delays in the banking networks or failures in the work of organizations that process payments which may entail delays in transactions processing, the need for re-processing or cancellation of transactions, freezing of funds or blocking of the account; and shall not be liable for any actual or consequential damages incurred as a result of such delays.
3.2.13. Pokermatch.com inform customers that funds from customers are not being spent on operational needs of the company so they are kept and maintained separately from the corporate funds.
3.3. Payments on winnings.
3.3.1. After the final determination of the results of the Game, in which you participated, or the confirmation by pokermatch.com of the corresponding result of the event and the settlement of the markets of rates, all winnings are transferred for further use on your playing account of pokermatch.com.
3.3.2. If pokermatch.com mistakenly credits your playing account of pokermatch.com with winnings or bonuses that do not belong to you, the credited amount will remain the property of pokermatch.com and will be withdrawn from your playing account of Pokermatch.com. If before pokermatch.com knows about the error, you withdraw the funds that do not belong to you, the mistakenly transferred amount will be considered as your debt to pokermatch.com. In case of incorrect deposit, you must immediately notify the pokermatch.com by email.
3.3.3. Pokermatch.com conducts additional verification procedures for any payment exceeding the equivalent of 1,000 USD and also reserves the right to conduct such verification procedures in respect of smaller payments.
3.4. Funds withdrawal from your account.
3.4.1. You can withdraw any amount less or equal to the amount of available balance of your account at pokermatch.com, sending to pokermatch.com a valid notice of withdrawal of funds from your playing account on the Website.
3.4.2. In order to ensure your safety within twenty-four hours, you can withdraw not more than 3,000 USD, not more than 3,000 USD within 1 week and not more than 10,000 USD within 1 month.
3.4.3. The notification of funds withdrawal should be sent through the Website. Pokermatch.com does not accept requests for the withdrawal of funds made by phone or by email. Pokermatch.com employees are forbidden from violating this rule.
3.4.4. If the requested amount exceeds one thousand US dollars (USD 1,000), or in the case of an additional check by Pokermatch.com for the identification procedure, you must provide a digital photo of your document (page with the photo), such as a passport or ID-card, utility bills (we can't accept a bill for mobile services). If you replenish your account with a plastic bank card, you must also send a digital photo of the front side of this card. The first six and the last four digits of the card number must be visible.
3.4.5 In most cases pokermatch.com has a policy of the non-use of fees in respect of ways of placing funds in support of regular customers. However, it is not allowed to players to place and withdraw funds from the system if they use it as an intermediate object for the transfer of money. The cases of such players will be considered on an individual basis, and they are required to pay a commission underpaid. This behavior can be regarded as a landmark, and it may be reported to the management of AML. This policy may be changed in the future.
3.4.6. Pokermatch.com offers a wide range of ways to withdraw money. All costs for the transfer of funds are borne by the recipient and are deducted from the transferred amount. In addition, your bank may charge an additional service charge. The amount of this commission may change periodically.
3.4.7. Withdrawal transactions are made using the same payment method that was previously used for the deposit. If deposits were made using different payment methods, there will be an option to withdraw to one of them, in percentage terms, based on the amounts of deposits made during the past 30 calendar days.
3.4.8. Withdrawal operations are performed only upon confirmation that the account holder at Pokermatch.com is the owner of the accounts in the payment systems. Money transfers to other persons are strictly forbidden, regardless of the degree of kinship. One can withdraw funds to a VISA or MasterCard bank card—exclusively to the same card that was used for the deposit. If your card info has changed, you must make a minimum deposit with any valid payment card in order to "open" the withdrawal transaction. The amount of transactions per one payment card can not exceed the equivalent of 80,000 UAH (eighty thousand hryvnia) per day.
3.4.9. If you win 20,000 USD or more, the Company has the right to divide the payment into the monthly payments of 10,000 USD, up to the moment of payment of all amounts. The company does not pay interest on the debt.
3.4.10. If the turnover of funds (the sum of played rake) on the account is less than 15% of the amount of deposit at the poker game, or less than 70% in the playing at other games, the Company reserves the right to hold 10% (but not less than 0,5 USD) from the bringing out sum as the costs for making payments.
3.4.11. You confirm that you agree with our withdrawal schedule. Applications for withdrawal of funds are processed 24/7. We are not responsible for actual and indirect losses incurred as a result of delays or losses due to incorrect, incomplete or wrong financial or personal data provided by the User in the request for withdrawal of funds.
3.4.12. If the funds were transferred using the services of a telecom or mobile operator, the payment can be made within 2-3 weeks after you’ve made your last deposit to your account using this particular method, in regard to checking for possible fraud.
3.5 Closing of an account at pokermatch.com.
3.5.1 You can close your account at any time, and pokermatch.com will return you all funds from your account at pokermatch.com, net of related charges for the withdrawal of funds.
3.5.2 The method of refund is determined at our sole discretion.
3.5.3 Pokermatch.com reserves the right to close your account at pokermatch.com and return you the available balance from your playing account, net of the related fees for the withdrawal of funds at our sole discretion and without any obligation of giving a reason or prior notice, if these obligations violate trade secrets or could cause any damage to pokermatch.com.
3.6. Additional terms
3.6.1 The Terms and Conditions for the service of 1-Click.
You agree to pay for all the services and/or products, or other additional services ordered by you on the Website, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. You are solely responsible for the timely payment of all fees. Payment services provider provides only payments in the amount indicated by the Website and is not responsible for the payment of the aforementioned additional amounts by a user of the Website. After clicking the "Payment", it is believed that the payment has been processed, and executed irrevocably. By clicking on "Payment", you agree that you will not be able to cancel the payment or demand its recall. By placing an order on the Website, you confirm and indicate that you do not break the laws of any state. In addition, taking the provisions of these rules (and/or the Terms and Conditions), you, as the owner of a payment card, confirm that you have the right to use the goods and/or services offered on the Website. If you use the services of Website, offering specific services such as gaming service, you provide a legally binding confirmation that you have reached or already exceeded the age of majority, which is allowed by law in your jurisdiction in order to use the services provided by the Website. Starting to use the services of the Website, you assume legal responsibility for compliance with the laws of any state that uses this service, and confirm that the provider of payment services shall not be liable for any illegal or unauthorized violation. By agreeing to use the services of the Website, you acknowledge and agree that the processing of any your payment is carried out by the provider of payment services, and there is no legal right to return the already purchased services and/or goods or other opportunities to cancel the payment. If you want to refuse the service for the next purchase of the service and/or products, you can deactivate the service by using the Personal account on the Website. The provider of payment services shall not be liable for failure/inability to process the data related to your credit card or for the refusal related to the non-receipt of the permission to conduct payment using your credit card from the issuing bank. The provider of payment services shall not be held responsible for the quality, volume, price of any services and/or goods offered/to you or purchased by you on the Website using your payment card. By paying for any services and/or products of Website, you firstly must observe the rules of the use of the Website. Please note that only you, as the owner of a payment card, are responsible for the timely payment of any services and/or products ordered by you through the web site and for all additional charges/commission related to the payment. The provider of payment services is only a performer of the payment in the amount specified by the Website and is not responsible for any pricing, overall prices and/or the total amounts. In case of a situation related to your disagreement with the above conditions and/or other reasons, we ask you to refuse timely to make a payment and, if necessary, apply directly to the administrator/support of the Website.
3.6.2. By agreeing with the recurring payments, the user allows pokermatch.com to automatically write off the transactions from the card of the user in the selected periods and the selected amount under the proposed options. The user agrees that the payment card provided by him/her for the use of recurring payments for benefit of pokermatch.com is and will be related to an account held by the user. The user agrees to independently provide the necessary balance on the payment card (debit or credit) for making recurring payments. The user can cancel the option of recurring payments. In this case, the user must contact the support team of pokermatch.com at the following address email@example.com at least 5 working days prior to the date of the next recurring payment. If the user declares the cancellation of the specified option in less than 5 days before the date of the next recurring payment, the cancellation option applies only to the subsequent payments, but not the immediate one.
4. Responsible Gaming
Upon request from the user we can suspend player's account for an unlimited period, but not less than for 15 days and up to a lifetime suspension. During this period access to the account will not be granted for any reason. You can close your account at any time in accordance with our self-exclusion policy within responsible gaming, in order to do this you have to contact our support team via firstname.lastname@example.org and specify your username or e-mail used to register the account you want to close. At the end of the self-exclusion period you may ask to restore access to your closed account. To do this you must contact our customer support via email@example.com and specify details of the account you want to reactivate. All account reactivation requests are reviewed by our Operator. Accounts that were closed in line with our self-exclusion policy cannot be be subject to opening for any reason prior to the self-exclusion period expiration. If you requested us to terminate your account, it cannot be re-activated for any reason. We will take all reasonable efforts to ensure compliance with our self-exclusion policy within responsible gaming. However, you agree that we do not take any responsibility whatsoever if you continue to deposit money on your game account and play poker using additional, previously not reported accounts or if you open a new account with the same personal registration information even if it was filled in the registration form another way. You lose the right for all future Games, bonus funds and the data entered in any promotions. We will not be able to restore them in case of your account re-activation at the end of the self-exclusion period. All residual balance on your account excluding active bonuses will be transferred to your bank card, your bank account or your account in any payment system at pokermatch.com sole discretion.
5. Special Terms
5.1. Pokermatch.com is a service of online poker that uses poker software licensed by Connective Games, by which the users, registered at pokermatch.com, play poker against each other.
5.1.1. The non-use of prohibited software.
It is forbidden to use any software that:
• provides any unfair advantage to player, who uses this program;
• shares information about closed cards between players or facilitates collusion or cheating in any way;
• uses a database of hands or player profiles and shares it with users;
• reduces or eliminates the need for human decision-making (e.g., applications that automatically reset certain starting hands);
• designed for data mining (i.e. collecting hands or player profiles from the Game client, as a result of which the player is considered in terms of its own Game);
• provides advices on the next step in the Game in real time and during the Game (including the means for ICM analysis and calculation);
• tries to block any of our devices to detect fraud and deception.
5.1.2. Pokermatch.com will closely monitor such software on the computers of players, and by playing at pokermatch.com you give your consent and agree not to block the detection devices.
5.1.3. The ban on data mining:
• it is forbidden to use data mining for any purposes, including private or commercial use;
• it is forbidden to use any type of data mining, regardless of whether the information was received by a player or anyone else;
• it is forbidden to share any lawfully collected information about the opponent with other users, who are interested in the Game with this opponent.
5.1.4. The ban on the use of robot programs/artificial intelligence (bot program):
• it is forbidden to use any robot or artificial intelligence programs (bots), purchased from third parties or personally developed in person, which perform some of the functions instead of a player, or perform a complete cycle of Game actions;
• pokermatch.com will closely monitor such software on the computers of players and by playing at pokermatch.com you give your consent and agree not to block the detection devices.
5.1.5 The ban on collusion:
• you should always play according to your own individual interest;
• these rules apply regardless of whether there is a clear agreement between the players and whether provable actual damages were caused or not to others.
• it is forbidden to act together with other players to gain an advantage;
• if a person finds a problem with gambling later, he/she is obliged to inform pokermatch.com and immediately stop playing online.
• it is forbidden to use the soft play against friends - i.e. you have to play as aggressively against someone, whom you know, the way you would play against an unknown opponent and use the same strategy;
• it is forbidden to use chip damping - i.e. you must not intentionally lose hands or manipulate during the Game in order to transfer funds to another player;
• it is forbidden to share information about closed cards in the current deal with other players. The discussion of closed cards is permitted after the deal and is at the discretion of the user. Be careful, as it is one of the possible bluffs;
• it is forbidden to play in the same cash Game or tournament Sit'N'Go, in which a player with whom you have the overall financial interest is engaged - i.e. you should not play in the same Games, where someone with whom you have an agreement on the rates, "swap" exchange, dividing the profit or bankroll is engaged;
• it is forbidden to incite other players to collusion, including indirectly.
5.1.6. The ban on “gold framing”:
• you should play on your own behalf and for your own benefits;
• it is strictly forbidden to play on behalf of the employer, the company, "Gold Farming" or any form of association or team.
5.1.7. One player – one account:
• you are allowed to have only one account at pokermatch.com;
• you should not attempt to circumvent any of the restrictions aimed at preventing the creation and use of multiple accounts by one user.
5.1.8. The ban on the joint use of the account:
• you must keep secret your account data (player name, password, and any other information of the account) and not to disclose it to others;
• you cannot let other people use your account under any circumstances;
• you cannot use any other account, except your own.
5.1.9. The ban on modification (change) of the software.
It is forbidden to attempt to change the software provided by pokermatch.com, or dismantle it in any way.
5.1.10. You agree not to crack, try to crack and/or access or otherwise by-pass our security system. If we suspect that you have tried or are trying to break in, access or otherwise by-pass our security system or the software, we will be forced to immediately terminate your access to the Website and block your account; we also reserve the right to inform the relevant authorities.
5.1.11. The ban on the information transfer.
Any attempts to gain an unfair advantage over other players, no matter whether they are forbidden by the rules or not, are not permitted.
5.1.12. Non-admission of problem players:
• a person with gambling problems, under no circumstances, shall register an account or play;
• if a person finds a problem with gambling later, he/she is obliged to inform pokermatch.com and immediately stop playing online.
5.1.13. Funds on the player's account may be confiscated.
In case of violation of poker rules, or Terms and Conditions of pokermatch.com, pokermatch.com reserves the right to confiscate any funds from the player's account and cancel any withdrawals of funds that are on hold.
5.1.14. The player's account may be temporarily blocked/closed without prior notice:
• pokermatch.com can temporarily block and/or close the player's account forever at its sole discretion and without prior notice. If the block is made not due to fraud, without violating the conditions and not due to damage caused to pokermatch.com or any of its users as a result of a criminal Game, in this case the funds on the balance shall be withdrawn to the user’s account.
• the Support Service can clarify the reason for blocking, unless this information will not infringe a trade secret and cannot cause any damage to pokermatch.com.
5.2. Terms of chatting:
• poker games, which include an option for a chat, provide players with the possibility of collective communication with each other during the Game. There are certain rules designed to ensure a pleasant atmosphere in the lobby, as well as prevent fraudulent actions and allow players to feel like a part of the community;
• pokermatch.com shall not be liable to players, who use the chat function, for damage caused by the behavior of other players;
• when playing poker you cannot comment on the current pots. In the chat there should not be impolite comments to the players, as well as comments and expressions that may offend other players. It is forbidden to violate the privacy or other rights of colleagues on the Games. It is forbidden to ask and report personal information in a chat. It is forbidden to use the chat function for the purpose of advertising or promotion of goods, services or offers. And also the topics of racial or national origin and political debate are forbidden;
• to report an abusive behavior in the chat, please contact the support service of pokermatch.com;
• the moderation or control of the chat system is carried out automatically or by the employees of pokermatch.com;
• all conversations within the chat are recorded and stored;
• the collusion with the use of a chat is forbidden;
• in case of chat rules violation, pokerMatch.com sends player a warning. If the player continues to violate the rules, he may be banned from the chat. The player can also be banned with immediate effect without prior notice for an unlimited period at pokerMatch.com own discretion. The Company also reserves the right in its sole discretion to unblock the chat for a player prior to the earlier declared blocking period;
• all conversations with malice will be reported to the appropriate authorities.
5.3.1. Each bonus is subject to the relevant conditions, which can be viewed by clicking directly on the section "Promo" and "News" on the Website.
5.3.2. The condition to wager a bonus with the 100% rake of the bonus amount is applied to any non-deposit bonus, unless otherwise specified in the promotion terms. In case the bonus conditions are not stated on a separate website page, the present clause of the User Agreement shall apply.
5.4.1. Pokermatch.com reserves the right to cancel tournaments, bonuses and promo events, as well as any poker game.
5.4.2. Please note: Chinese “Pineapple” Poker starts automatically after the player is seats at the table. The player is responsible to follow his open table and Internet connection. In case of disconnect, the player doesn’t move to “seat out”. Administration is not responsible for the loss in the round if the connection is broken due to the fault of the player or an oversight of the game during its start.
5.5. Virtual money Game (play money).
5.5.1. Pokermatch.com holds virtual money Games (play money).
5.5.2. Virtual money is credited to all users of pokermatch.com.
5.5.3. Virtual money is available for acquaintance with the functions of the poker room, as well as improving the skills of players. It is forbidden to use Virtual money as an alternative to real money to participate in collusion Games with Virtual money.
5.5.4. Virtual money Game has nothing to do with the Game for real money. Virtual money cannot be exchanged for real money, used as contributions to tournaments or other events.
5.5.5. Pokermatch.com may restrict or prohibit the use of Virtual money to any player at its sole discretion at any time.
5.6. Tournaments with guaranteed prize pool.
5.6.1. Cancellation of the tournament before its start.
If the tournament was canceled before its start, all buy-ins with tournament commissions (fees) are returned to players.
5.6.2. If the tournament was cancelled, but prize places had not been reached, remaining players will receive their fees, and then share a prize pool accumulated by buy-ins in a following way:
– 50% are shared equally among remaining players;
– 50 % are shared proportionally to a number of chips of remaining players;
– tournament fee collected from knocked out players remains at poker room.
Example: guaranteed prize pool of the tournament is 10,000 UAH, but before the start of prize zone, players accumulated only 7,000 UAH with buy-ins. Then only 7,000 UAH will be distributed.
5.6.3. Tournament is canceled, when players are in the prizes.
In case of tournament cancellation, the prize pool is distributed in following way:
– each player receives the minimum prize, which had not been received before tournament cancellation;
– the remaining prize pool is shared respectively to a number of chips of remaining players;
– tournament fee from all players is collected by poker room.
Example: guaranteed prize pool of tournament is 10,000 UAH, but players accumulated only 7,000 UAH. Then only 10,000 UAH will be distributed.
5.6.4. Cancellation of freeroll tournaments.
During the cancellation of the freeroll tournament with guaranteed prize pool, in case the tournament had reached a prize stage, the guaranteed prize pool of the tournament will be distributed among players. If the tournament had not reached a prize stage, the prize pool will not be distributed.
5.7. Tournaments without guaranteed prize pool.
5.7.1. Cancellation of the tournament before its start.
If tournament was canceled before its start, all buy-ins with tournament commissions (fees) are returned to players.
5.7.2. Tournament is canceled, when players are not in the prize zone.
If the tournament was cancelled, but prize places had not been reached, remaining players will receive their fees, and after will share prize pool accumulated by buy-ins in the following way:
– 50 % are shared equally among remaining players;
– 50 % are shared proportionally to a number of chips of remaining players;
– Tournament fee collected from knocked out players remains at poker room.
5.7.3. Tournament is canceled, when players are in prizes.
In case of tournament cancellation, the prize pool is distributed in following way:
– each player receives the minimum prize, which has not been received before tournament cancellation;
– the remaining prize pool is shared proportionally to a number of chips of remaining players;
– the rest of the players receive their tournament fee;
– the tournament fee collected from knocked out players remains at poker room.
5.7.4. Cancellation of bounty knockout tournaments.
In case of cancellation of the bounty knockout tournament, pinned bounty award will be returned to players’ Accounts.
5.7.5. Cancellation of SIT&GO tournaments
The mentioned above tournament rules refer to SIT&GO tournaments as well.
5.7.6. Special terms:
• in case of any sudden problems with access to the game server, all tournaments are paused for investigation as far as possible. If within the hour server operation is not restored, tournaments are cancelled;
• if there occurred sudden problems with the access to game server, and tournaments were not immediately paused or canceled, they are canceled as soon as possible. In this case, the distribution of prize pool will be taken into consideration the places and amounts of chips of players at the moment of technical difficulties start, and not at the moment of tournament cancellation. In this case, the distribution of the prize pool will be based on the places and chips of the players at the time of technical difficulties on the server, and not at the moment of tournaments cancellation.
5.7.7. Playing the paused tournaments to the finish:
• in case of technical problems, not finished tournaments, and reasons for its pausing, all tournaments with buy-ins in amount of 750 UAH (30 USD/2,000 RUB), will be paused and finished on the next day at the same time, as scheduled;
• if a player is not able to participate in finish play, he or she will receive the amount according to the stake, respectively to the regulation of prize pool distribution in case of tournaments cancellation.
6.1. You hereby acknowledge and agree that pokermatch.com is entitled to process your personal data in order to provide you with the access to the Website and the possibility to use it, as well as to provide you with the opportunity to participate in Games and to provide the related services.
6.2. Pokermatch.com uses your personal information to provide the access to the Games and perform its functions to ensure your participation in the Games.
6.3. Activities of pokermatch.com are regulated by the Law on Personal Data Protection and such data must be processed in accordance with the law. In addition, pokermatch.com is obliged to protect your personal information and respect your right to privacy in accordance with the best business practices and applicable laws.
6.4. Pokermatch.com also processes your personal data for the purpose of verification procedures to ensure your participation in the Games.
6.5. By agreeing with the Terms and Conditions, you give us the right to carry out any verifications periodically (at our own discretion), or that will be required by third parties (including regulatory bodies) to confirm your identity and contact information ("Verification").
6.6. During the Verification, we may restrict your possibility to withdraw funds from your account.
6.7. If any information provided by you is false, inaccurate, misleading, and/or otherwise incomplete, you break the terms of the agreement, and we reserve the right to close your account immediately and/or to refuse to your use of Website services, in addition to any other actions at our sole discretion.
6.8. Your personal data is not disclosed to third parties, unless such a disclosure is not necessary to process your requests as, for example, to conduct transactions with your account or participate in Games, carry out verification procedures, or if required by law. As business partners, suppliers or service providers of pokermatch.com may be responsible for certain elements in the overall functioning of the Website, your personal data may be transferred to them. You hereby agree to the disclosure of your data in such cases.
6.9. You have the right of access to your personal data stored at pokermatch.com.
6.10. You are required to immediately notify pokermatch.com of changes in the information specified by you upon the registration and account opening at pokermatch.com by making appropriate changes to your profile or otherwise.
6.11. In order to provide you with efficient service, pokermatch.com or the service providers of the Company may require transferring your personal data from one country to another, including any country in the world. You hereby give your consent to such transfers.
6.12. During the processing of your account and execution of related transactions pokermatch.com can interact with the rating agencies, agencies detecting fraud and agencies combating money laundering. You hereby agree to the disclosure of your data in such cases.
6.13. You hereby grant pokermatch.com the right to periodically inform you about changes on the Website, new services and offers.
7.1. If you have a complaint, you can:
7.1.1. Send an email to the support service at firstname.lastname@example.org.
7.2. Pokermatch.com will make every effort to solve this problem as quickly as possible.
7.3. If you have any questions regarding any transaction, you can also contact pokermatch.com by e-mail email@example.com and specify the issue. We will check any doubtful or disputed transactions. Our decision is final.
7.4. In case of any dispute you agree that the registrations on the server will act as the final evidence in determining the outcome of any claim.
7.4.1. When player contacting the Support Service at www.pokermatch.com (then - "Support Service"), he must respectfully communicate with the support service operator and other members of the poker-room. He has to put his questions clear, quietly and substantially, if it is necessary comply with the request of the operator or other staff members of the poker-room.
7.4.2. The Operator of the Support Service only provides player help and answers on only those questions that are indicated in the user agreement and has the right to refuse assistance on other problems.
7.4.3. The player agrees to comply with the following rules in the communicating with the Support Service :
- don't use obscene language;
- not to offend the operator and not to diminish his dignity;
- don't threaten the operator or anyone in the poker-room;
- don't ask the operator for questions that are not related to those that indicated in the user agreement;
- don't abuse the right on the contact to the Support Service;
- don't interfere in any way (multiple appeals, spam, fld, etc.) to the normal functioning of the Support Service;
7.4.4. In case when in communication with the operator the player breaches the rules from the paragraph 7.4.3, the operator has the right:
- to warn the player about the violation of the rules of communication;
- to ask him to stop violating the rules;
- to warn the player about the consequences provided for in paragraph 7.4.5 of the current rules in case of continuation of such behavior;
- to interrupt communication and cease to provide any kind of help;
7.4.5. In case of continued breaches against the Operator of the Support Service, the operator can make decision for a temporarily suspend of the player's right for appling to the Support Service for a period from 1 day to 3 months. The operator's decision is final and not can not be appeal.
7.4.6. The poker-room may use technical resources to block access to this player's to the Support service.
7.4.7. After the end of the blocking period, the player will not receive a notice of the restoration of his rights.
7.5. You acknowledge that Game result on the Website is defined by our random number generator that randomly generates events, and you accept the results of all Games. If there are any discrepancies between the Game results on your computer and the results on our server, the results on our server shall be final and binding. If there are discrepancies between the information on your computer and the balance on your Account, the balance available on the company's server is considered as the balance on your Account, and this decision shall be final and binding.
7.6. If for any reason you are dissatisfied with the decision taken by pokermatch.com concerning your complaint, you can complain to the Office of the Lotteries and Curacao Gaming.
Address: Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, Curacao
8. Responsibility limitation
8.1. You log in the Website and participate in the Games at your own risk. Websites and Games are available to you without any guarantees.
8.2. Without abandoning the above mentioned general Provisions, pokermatch.com, its directors, employees, partners and service providers:
8.2.1. Do not guarantee the complete absence of errors in the software or on the Website;
8.2.2. Do not guarantee uninterrupted access to the Website and/or the Games;
8.2.3. Shall not be liable for any losses, costs, expenses or damages, whether they are direct or indirect, special, indirect, consequential or any other occurred in view of your use of the Website or your participation in the Games.
8.3. You hereby agree to fully release Pokermatch.com, its directors, employees, partners and service providers from liability for damages, costs, expenses, liability on complaints or any other liability that may arise from your use of the Website or participation in the Games.
9. Reporting in accordance with the policies to combat money laundering
9.1. Pokermatch.com observes the Law on Combating Money Laundering and the relevant regulations. In accordance with the laws of Curacao, Pokermatch.com is obliged to report all suspicious transactions to the competent authorities of Curacao.
9.2. Pokermatch.com may suspend, block or terminate your account and keep all the funds at the same time, if so requested by the Law on Combating Money Laundering
9.3. If you became aware of any suspicious activity in relation to the Game on the Website, you should immediately notify pokermatch.com.
9.4. Pokermatch.com reserves the right to use additional procedures and means to verify that all the operations are in compliance with the rules of the Company in relation to anti-money laundering.
10. Intellectual property
10.1. Pokermatch.com is the sole owner of pokermatch.com trademark and logo. Any unauthorized use of pokermatch.com trademark or logo can be prosecuted.
10.2. www.pokermatch.com is a unified resource directory of pokermatch.com; unauthorized use of this URL on another website or digital platform without prior written permission is prohibited.
10.3. Pokermatch.com is the owner or lawful holder of a license to the technology, software and business systems used within this Website.
10.4. The content and structure of the pokermatch.com Website are protected by copyright ©. All rights reserved. The copyright of this Website including all text, graphics, code, files and links belong to pokermatch.com. The Website may not be reproduced, transmitted or stored in whole or in part without prior written permission. Your registration on the Website and its further use in no way imply obtaining any rights to the intellectual property contained in our system.
10.5. Links to the Website and any of its pages may not appear on other websites without the prior written consent of pokermatch.com.
10.6. You agree not to use automatic or mechanical devices to keep track of the web pages of pokermatch.com or any web content contained in it. Any unauthorized use or reproduction of content will be legally prosecuted.
If any provision of these Terms becomes illegal or unenforceable, then it shall be deemed severable from these Terms and Conditions, and all other provisions shall remain valid and are not affected by such severability.
12. Violations, penalties and termination
12.1. Either you breach any provision of these Terms and Conditions, or pokermatch.com has good cause to suspect you of such a violation, pokermatch.com reserves the right not to open an account, or suspend access to or close it, withdrawing all the funds (including the deposit) and spending it on the compensation of any damage caused by you.
12.2. If pokermatch.com has suspicions regarding your involvement in illegal or fraudulent activities related to Website usage, the violation of this Agreement or that you have problems with creditors or other activities detrimental to our business, we may freeze or terminate your account, at our sole discretion.
12.3. You agree that in such situations the final decision with respect to the breach of the Terms, Conditions and provisions are adopted by pokermatch.com, as a result of which pokermatch.com may suspend your account or permanently prohibit you from using our website.
12.4 Pokermatch.com is not responsible for the violation by you of applicable laws in the country of your residence.
Pokermatch.com reserves the right to assign or to transfer rights and obligations under this Agreement in other legal way. You have no right to assign or otherwise transfer rights and obligations under this Agreement.
14. The completeness of Agreement and admissibility
14.1. This Agreement constitutes the complete agreement between you and pokermatch.com with respect to this Website, and in case of fraud it supersedes all prior or coincident in time cases of information exchange and proposals, whether in an electronic, oral or written form between you and pokermatch.com with respect to this Website.
14.2. A printed copy of this Agreement and any notice given in electronic form will be submitted to the judicial or administrative authorities in case of proceedings conducted pursuant to or in respect of this agreement to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.
15. Applicable Law and Jurisdiction
These Terms and Conditions are subject to and interpreted in accordance with the laws of the Netherlands Antilles and you irrevocably submit to the exclusive (single) law of the jurisdiction of courts of the Netherlands Antilles to settle any disputes (including compensation claims and counterclaims), which may arise on grounds of the creation, legality, effect, interpretation or action, or the legal relationships established by the Terms and Conditions or by any method arising from the Terms.
16. Casino rules and restricted countries
16.1.1. Target Markets
CIS Region (Ukraine, Russia, Belarus), EU (Poland, Croatia)
16.1.2. Rectricted countries
A. Absolute Restriction
United States of America, Canada, United Kingdom, Spain, France, Italy
B. Blacklisted Territories
NetEnt content shall not be served in the following territories:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe
C. Regulated Territories
Only permitted if receipt of a license from local regulator has been seen and approved by NetEnt
Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, United States of America, United Kingdom.
D. Restrictions for Branded Games
Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix & Motörhead, Planet of the Apes cannot be offered in the following countries:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Serbia, Spain, Sweden, United States of America, United Kingdom, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey and Ukraine
Vikings Video Slot must not be offer in the following jurisdictions:
Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.
Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man) can only be played in the following countries:
Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
16.2.1. Target Markets
16.2.2. Restricted countries
Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodga, Croatia, Czech Republic, Democratic People's Republic of Korea (DPRK), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Iran, Italy, Laos, Latvia, Lithuania, Netherlands, Portugal, Romania, Singapore, Sweden, Syria, Uganda, United Kingdom, USA, Vanuatu, Yemen.
16.2.3. Prohibited games in particular
Prohibited Games in Denmark:
16.2.4. Exemption to prohibited jurisdictions
In the event that evidence of holding a relevant licence, approval or permit issued by a Prohibited Jurisdiction can be provided, such territory can cease to be a Prohibited Jurisdiction only if the licence, approval or permit is valid and Play ́n GO gives express written approval thereof. Notwithstanding the foregoing, Play'n GO shall be entitled to exercise granting or refusal of such approval at its sole discretion. Any approval shall be subject to refusal or subsequent withdrawal by Play'n GO at any time if in Play'n GO's reasonable opinion, granting or maintaining such approval is likely to cause commercial, reputational, legal or regulatory risk for Play'n GO