Terms and conditions
1. General Information
1.1. The present Terms and Conditions constitute the complete Agreement ("Agreement") between you and Pokermatch.com with respect to this Web site (the "Terms") that apply to the use of the Games by you (as described below), the accompanying support network, mobile or other platforms through the website http://www.Pokermatch.com (“web site”) and other related links.
1.2. The management of the site Pokermatch.com is provided by the Company Inplace N.V. Arch. Makaroiu III, 135, EMELLE BUILDING, 4th floor, 3021 Limassol licensed under Inplace N.V, Curacao (Inplace N.V E-Commerce Park Vredenberg / Landhius Groot Kwartier Groot Kwarierweg 12. Curacao), based in the Netherlands Antilles, fully licensed and governed by legal regulations of this country.
1.3. Under these Terms and Conditions, the term "Pokermatch.com" refers to the company Inplace N.V licensed under Inplace N.V, Curacao (Inplace N.V E-Commerce Park Vredenberg / Landhius Groot Kwartier Groot Kwarierweg 12. Curacao). The excerpts from the Terms and Conditions containing pronouns "us", "our", "we" or the "Company" refer to the relevant company with which you conclude an agreement according to the above paragraph. If any questions contact via email - [email protected]
1.4. The Terms and Conditions are legally binding, and are accepted by the user during the registration of the account on the site Pokermatch.com.
1.5. These Terms and Conditions shall take effect after you give your consent to them in the form of the registration on the site, by checking "I agree with the Terms and Conditions» ("I agree with the Terms and conditions") - so you communicate to Pokermatch.com that you have read and accepted these Terms and Conditions. The use of any part of the Website confirms your agreement with these Terms and Conditions.
1.6. Read carefully the full text of these Terms and Conditions before you click "Register". If you do not agree with any provision of these Terms and Conditions, you should not use this Website.
1.7. You fully understand and agree to be bound by these Terms and Conditions mentioned here, as well as possible changes that may be periodically made to this text.
1.8. PokerMatch reserves the right to modify, edit, update and change any Terms and Conditions due to a number of reasons, including commercial, legal (according to the new laws or regulations), as well as for reasons related to the customer service. The updated Terms and dates of its entry into force are available on the Web site. We will inform the player about all amendments, supplements or changes by posting a new version of the Terms and Conditions on the Website. The Terms and Conditions will be effective immediately upon posting it on the Website. You must familiarize yourself with the current Terms and Conditions. PokerMatch advises the player to regularly check the updates of the Terms and Conditions.
1.9. Any mentioned games of Pokermatch.com in this Agreement refer to poker and its varieties, which may periodically appear on the Website. Pokermatch.com reserves the right to add or remove games on the Website at its own discretion.
1.10. These Terms and Conditions are published in several languages for information purposes and to facilitate access for the players. Pokermatch.com and the User agree that in identifying any differences between the Ukrainan-language version of these Terms and Conditions and any other language version, the Ukrainian version shall be the basic one.
2. Your account on Pokermatch.com
2.1. Registration and opening of an account on Pokermatch.com.
2.1.1. In order to take part in the game of Pokermatch.com on real money, you must register and make a deposit into your playing account ("Account").
2.1.2. Pokermatch.com shall be entitled to appoint providers of payment systems, which will act, receive funds and carry out the payment on behalf of Pokermatch.com.
2.1.3. You can have only one account and the playing account on Pokermatch.com. If you try to open more than one account on Pokermatch.com, we reserve the right to block or close any of your playing accounts and accounts or all of your playing accounts and accounts. Pokermatch.com has the right to leave one playing account and an account at its own discretion.
2.1.4. If you notice that you have more than one account on Pokermatch.com under different names, you must immediately notify Pokermatch.com at [email protected]
2.1.5. The request to open an account on Pokermatch.com is made by completing the registration form and sending it to Pokermatch.com online. Pokermatch.com reserves the right to refuse to open an account.
2.1.6. You must enter all mandatory information in a registration form, namely, to confirm your identity, specify the address and contact information, including a valid email address, place of residence, the relevant payment information; all of this information must be correct and valid. You are solely responsible for the accuracy, completeness and correctness of information provided by you, and thus confirm and assure Pokermatch.com that the information provided by you is true, complete and correct. You are hereby informed that Pokermatch.com conducts the verification procedure of players placing deposits, both independently and with the involvement of third parties, and if you provide false or misleading information, your account may be blocked or closed on Pokermatch.com.
2.1.7. As part of the registration process, you must choose a username and password with which you will access to the site. Your sole responsibility is to ensure the security of the data for the login. You do not have to report to someone your data to log in the system. Pokermatch.com shall not be liable for whatsoever incorrect use or misuse of your account on Pokermatch.com by third parties as a result of disclosure by you of your data for the login intentionally or accidentally, actively or passively to any third party.
2.1.8. It is not allowed to transfer funds from your account to other players, as well as to receive funds from other players to your account.
2.1.9. Your username and password for the account are for your personal use and should always be kept secret. Your account is intended solely for your personal use, so provided that you have given us through it all the requested information, and it is true, we are entitled to assume that all payments and playing operations are carried out by you. We are not responsible for the access to your account by any third party, and the Operator under no circumstances shall be liable for any damage suffered by you as a result of an unauthorized use of your password by another person, as well as an unauthorized access to your account. All the transactions, under which your correct username and password were entered, regardless of whether it was done with your consent or not, will be considered as valid. You should change your password regularly and must not disclose it to third parties. You can, at any time, change your password in "My Account" on this website. We never ask users about their password. It is not necessary to write any personal data in a password, such as names, birth dates, phone numbers, and other familiar words. This will help to prevent an unauthorized access to your account. Your sole responsibility is to ensure the confidentiality of your user name and password, and you are responsible for all cases of an unauthorized and illegal use of your data. We strongly recommend disabling beforehand the storing passwords function in the browser, to ensure stable operation of a robust program to protect against viruses and spyware, and firewall on your computer. If you do not use your computer, you must be sure to log out and shut it down. You should also refrain from using your account at Internet cafes, libraries and other public places where there is an access to the Internet. In case of the loss or an unauthorized use of your password, you must inform us about it. You should also contact us immediately if you believe that a minor has got an access to your account.
2.2. Allocation of funds to your playing account on Pokermatch.com
2.2.1. You can participate in any game, but if you do not have enough funds on the playing account of Pokermatch.com, Pokermatch.com shall not provide any credits to participate in the games.
2.2.2. All information required for placing funds to your playing account of your account on Pokermatch.com is presented on the pages of "CASH" and "Deposit" of this Web site. You can use any convenient way for you to deposit money into the account listed on these pages. A list of possible methods of deposit can be changed periodically. Please note that some ways of placing funds into the account may not be available in some countries.
2.2.3. Depending on the method of placement of funds into the account, the amount of the deposit may be subject to a charge. The current amounts of such charges on deposits are specified for each deposit method in the "Cash" and "Deposit". Regardless of these charges your bank may also charge a fee for the transfer of funds and other payment methods.
2.2.4. You guarantee that the funds that you deposit into your account do not have criminal and / or illegal and / or unauthorized origin;
2.2.5. You agree not to reject from the prior transactions / or deny or reverse any payment made by you, which can cause refund by a third party in order to avoid any legal responsibility.
2.2.6. The company does not accept funds from third parties, that is, friends, relatives, partners and / or spouses. You need to deposit cash into your account only from the account / system and / or payment cards, which are registered in your name. If during the security check, we find a violation of this provision; all winnings can be confiscated and returned.
2.2.7. We accept payment in EUR, UAH, and USD. The basic currency for the account on Pokermatch.com must be specified when registering. Please note that you bear the costs related to the currency fluctuations.
2.2.8. When using bank transfers, credit or debit cards to deposit funds into the account, the funds are credited only after Pokermatch.com will receive a confirmation and authorization code. If Pokermatch.com does not receive such authorization, the above will not be entered into your account.
2.2.9. Pokermatch.com reserves the right to use additional procedures and means to verify your identity when you make funds to your account on Pokermatch.com. To verify the user's identity, Pokermatch.com has the right to request proof of your identity (including, but not limited to, a copy of your passport / ID card / or any payment cards used, utility bill on your name or skype video call). If you do not provide or can not provide such information to us, we may suspend your account for as long as you provide us with this information, and / or permanently close your account in case of the failure to submit it.
2.2.10. In case of suspicious or fraudulent cash replenishments, including the use of stolen credit cards and / or any other activity of fraudulent nature (including any refunds or cancellation of payments), the Company reserves the right to block your account, cancel any payment made and recover any winnings. We have the right to inform the relevant authorities and / or organizations (including the credit information agencies) of any fraud payments or other illegal activity. We reserve the right to hire collection agencies to return payments. Under no circumstances the Company shall be liable for any unauthorized use of credit cards, irrespective of whether it was stated or not about the theft of credit cards.
2.2.11. Pokermatch.com does not grant any credits for the use of our services.
2.2.12. You acknowledge and agree that your account is not a bank account and, therefore, the insurance, guarantees, replenishment or any other instruments of protection from the deposit insurance or banking insurance, as well as any similar insurance systems will not be available. The interests on the funds available in your account are not charged.
2.3. Payments on winnings
2.3.1. After the final determination of the results of the game, in which you participated, or the confirmation by Pokermatch.com of the corresponding result of the event and the settlement of the markets of rates, all winnings are transferred for further use on your playing account of Pokermatch.com.
2.3.2. If Pokermatch.com mistakenly credits your playing account of Pokermatch.com with winnings or bonuses that do not belong to you, the credited amount will remain the property of Pokermatch.com and will be withdrawn from your playing account of Pokermatch.com. If before Pokermatch.com knows about the error, you withdraw the funds that do not belong to you, the mistakenly transferred amount will be considered as your debt to Pokermatch.com. In case of incorrect deposit, you must immediately notify the Pokermatch.com by email.
2.3.3. Pokermatch.com conducts additional verification procedures for any payment exceeding the equivalent of 1,000 USD, and also reserves the right to conduct such verification procedures in respect of smaller payments.
2.4. Withdrawal of funds from your account
2.4.1. You can withdraw any amount less or equal to the amount of available balance of your account on Pokermatch.com, sending to Pokermatch.com a valid notice of withdrawal of funds from your playing account on the site.
2.4.2. The notification of the withdrawal of funds should be sent through the Web site. Pokermatch.com does not accept requests for the withdrawal of funds made by phone or by email. Pokermatch.com employees are forbidden from violating this rule.
2.4.3. In order to ensure your safety within twenty-four hours, you can withdraw not more than 5,000 USD, not more than 10,000 USD within 1 week, not more than 20,000 USD within 1 month.
2.4.4. Pokermatch.com offers a wide range of ways to withdraw money. Depending on the selected method, the withdrawal of funds may be accompanied by levying a fee. In addition, your bank may charge an additional fee for the services. The amount of the commission may be changed periodically.
2.4.5. Pokermatch.com returns you the funds in the same way that was previously selected for its placement.
2.4.6. If the requested amount exceeds one thousand USD (USD 1.000) or more, as well as upon any initiative from our part, we need to carry out the identification procedure, which is done by sending us a copy or a digital photo of your ID document (page with photo), such as a passport or ID card, utility bills (mobile phone bills cannot be accepted). If you replenished your account using credit card, you must also send a copy of the front and back of this card. In the card number the first six and last four digits of the card shall be visible (if you have an embossed card number, pay attention that the numbers on the back of the card were closed the same way as on the front), CVV2 code must be painted over.)
2.4.7 In most cases Pokermatch.com has a policy of the non-use of fees in respect of ways of placing funds in support of regular customers. However, it is not allowed to players to place and withdraw funds from the system if they use it as an intermediate object for the transfer of money. The cases of such players will be considered on an individual basis, and they are required to pay a commission underpaid. This behavior can be regarded as a landmark, and it may be reported to the management of AML. This policy may be changed in the future.
2.4.8. If the turnover of funds (the sum of played rake) on the account is less than 20% of the amount of the deposit, the Company reserves the right to withhold 10% (but not less than 0.5 USD) from the amount withdrawn as the cost of payments.
2.4.9. If you win 20 000 USD or more, the Company has the right to divide the payment into the monthly payments of 20 000 USD, up to the moment of payment of all amounts. The company does not pay interest on the debt.
2.4.10. You acknowledge that you agree with our schedule of the withdrawal of funds. The requests for the withdrawal of funds are processed on a 24/7 basis. The Company shall not be liable for any delay in the processing of payments that arise after the request for the withdrawal of funds has been processed by our managers.
2.4.11. If the funds were transferred via telephone operator services, the payment shall be made no earlier than 2-3 weeks after the receipt of the last deposit on your account in this way, in connection with a check for possible fraud.
2.5 Closing of an account on Pokermatch.com
2.5.1 You can close your account at any time, and Pokermatch.com will return you all funds from your account on Pokermatch.com net of related charges for the withdrawal of funds.
2.5.2 The method of refund is determined at our sole discretion
2.5.3 Pokermatch.com reserves the right to close your account on Pokermatch.com and return you the available balance from your playing account, net of the related fees for the withdrawal of funds at our sole discretion and without any obligation of giving a reason or prior notice, if these obligations violate trade secrets or could cause any damage to Pokermatch.com.
2.5.4 Pokermatch.com reserves the right to withhold and remove any bonuses awarded to you if they will not be used within 6 months from the date of the award.
2.5.5 Sleeping” and inactive accounts
Inactive account - an account which has not been accessed for 12 months, and where there is a real cash balance.
Pokermatch.com will contact you if your account becomes inactive. If we cannot contact you within 12 months since your last login, PokerMatch will charge an administrative fee for keeping your account in the amount of US $ 5.00 per month and will make reasonable efforts to contact you. If your account becomes "sleeping", and we cannot contact you, Pokermatch.com will close your account and withdraw the balance from your account in accordance with the applicable law.
"Sleeping" account - an account which has not been accessed for 30 months, and where there is a real cash balance.
If within thirty (30) months no transactions have been registered on your account on Pokermatch.com, your account will be considered as "sleeping". Pokermatch.com will make every effort to give you back the balance of the account. By default, this balance will be withdrawn from your playing account.
The similar procedure shall be applied to the blocked accounts.
2.5.6. After closing of your account the obligations under the previous agreement will continue to be binding.
2.6. Additional terms
2.6.1 The Terms and Conditions for the service of 1-Click. You agree to pay for all the services and / or products, or other additional services ordered by you on the Web site, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. You are solely responsible for the timely payment of all fees. Payment services provider provides only payments in the amount indicated by the Web site and is not responsible for the payment of the aforementioned additional amounts by a user of the Website. After clicking the "Payment", it is believed that the payment has been processed, and executed irrevocably. By clicking on "Payment", you agree that you will not be able to cancel the payment or demand its recall. By placing an order on the Web site, you confirm and indicate that you do not break the laws of any state. In addition, taking the provisions of these rules (and / or the Terms and Conditions), you, as the owner of a payment card, confirm that you have the right to use the goods and / or services offered on the Web site. If you use the services of Web site, offering specific services such as gaming service, you provide a legally binding confirmation that you have reached or already exceeded the age of majority, which is allowed by law in your jurisdiction in order to use the services provided by the Website. Starting to use the services of the Web site, you assume legal responsibility for compliance with the laws of any state that uses this service, and confirm that the provider of payment services shall not be liable for any illegal or unauthorized violation. By agreeing to use the services of the Web site, you acknowledge and agree that the processing of any your payment is carried out by the provider of payment services, and there is no legal right to return the already purchased services and / or goods or other opportunities to cancel the payment. If you want to refuse the service for the next purchase of the service and / or products, you can deactivate the service by using the Personal account on the Website. The provider of payment services shall not be liable for failure / inability to process the data related to your credit card or for the refusal related to the non-receipt of the permission to conduct payment using your credit card from the issuing bank. The provider of payment services shall not be held responsible for the quality, volume, price of any services and / or goods offered / to you or purchased by you on the Web site using your payment card. By paying for any services and / or products of Web site, you firstly must observe the rules of the use of the Web site. Please note that only you, as the owner of a payment card, are responsible for the timely payment of any services and / or products ordered by you through the web site and for all additional charges / commission related to the payment. The provider of payment services is only a performer of the payment in the amount specified by the Web site and is not responsible for any pricing, overall prices and / or the total amounts. In case of a situation related to your disagreement with the above conditions and / or other reasons, we ask you to refuse timely to make a payment and, if necessary, apply directly to the administrator / support of the Web site.
2.6.2. By agreeing with the recurring payments, the user allows Pokermatch.com to automatically write off the transactions from the card of the user in the selected periods and the selected amount under the proposed options. The user agrees that the payment card provided by him/her for the use of recurring payments for benefit of Pokermatch.com is and will be related to an account held by the user. The user agrees to independently provide the necessary balance on the payment card (debit or credit) for making recurring payments. The user can cancel the option of recurring payments. In this case, the user must contact the support team of Pokermatch.com at the following address [email protected] at least 5 working days prior to the date of the next recurring payment. If the user declares the cancellation of the specified option in less than 5 days before the date of the next recurring payment, the cancellation option applies only to the subsequent payments, but not the immediate one.
3. Obligations of a player
3.1. You hereby declare and guarantee the following:
3.1.1 Your age is not less than 18 years old or has reached the age of majority, which is legally permitted to participate in poker games under the laws of your jurisdiction.
3.1.2. You agree to use this Web site and your account on Pokermatch.com solely for purposes of your personal participation in the games, and not for any financial or other operations. Your participation in the Games is carried out exclusively in the role of an individual for the purpose of recreation and entertainment;
3.1.3. You take part in games on your own behalf and not on behalf of any other person;
3.1.4. All information provided by you to Pokermatch.com during the term of this Agreement is true, complete and accurate and you agree to immediately notify Pokermatch.com of any changes in the data provided;
3.1.5. You are solely responsible for reporting and payment of taxes applicable to you in accordance with the applicable laws in your jurisdiction in respect of all winnings received from Pokermatch.com;
220.127.116.11 Pokermatch.com does not provide consultations to players on tax and / or legal matters. Players who need consultations on such matters shall contact a consultant and / or the authorities in the jurisdiction at the place of permanent residence.
3.1.6. All funds deposited to the account of your account on Pokermatch.com, are not related to any illegal activities and, in particular, are not the result of illegal activities;
3.1.7. You understand that by participating in the games, you risk losing the money deposited to your account on Pokermatch.com;
3.1.8. You agree not to engage in fraud, collusion, coordination with other players, or any other illegal activities related personally to you or third parties, and not to use a variety of software tools, methods and equipment for such participation in the game. Hereby Pokermatch.com reserves the right to void or close your account or to annul your participation in the game in case of detection of such a conduct;
3.1.9. To place deposits and withdraw funds from your playing account on Pokermatch.com you should only use credit card and other financial instruments that are valid and belong to you by law.
3.1.10. The software provided by us is the property of Pokermatch.com or third parties and is protected by the copyright and other intellectual property laws. You can use this software exclusively for personal purposes for entertainment in compliance with all the rules specified in them, terms and conditions, and in accordance with the applicable laws, rules and regulations.
3.1.11. Poker games that you play on the Website imply the poker game subject to the same principles as upon the participation in similar poker games in any other place. This means that players should be courteous to each other, avoiding the use of profanity, threats, belittling or violent acts against other users and abusive comments. It is also forbidden to use an aggressive style of communication, if even it is not related to direct insults and offensive language.
3.1.12. In some jurisdictions, online poker games may be illegal. You understand and agree that Pokermatch.com is not able to provide you legal advice or guarantees regarding the legality of your use of the services of the Website. The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by Pokermatch.com of your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction.
3.1.13. Pokermatch.com does not intend to provide you with services that might conflict with the current legislation in your jurisdiction. You confirm that you agree and guarantee that the use of the services on the Site complies with all applicable laws, statutes and regulations. The Company assumes no responsibility for any illegal or unauthorized use of the Services of the Web site.
3.1.14 Pokermatch.com does not permit accounts to be opened by, or make any deposits nor used from, customers located or domiciled in United States of America, Spain, Italy, France, United Kingdom. This list of jurisdictions may be changed by the Pokermatch.com from time to time with or without notice. You agree that you are not allowed to open an account, nor attempt to use Your Account, if you are based in this (these) jurisdiction (-s)
4. Responsible Gaming
Upon the corresponding request, we can close your account at least for 6 months, and during this period, a repeated access to this account for any reason will not be possible. You can close your account at any time in accordance with our policy of self-exclusion within responsible gaming - it is necessary to contact our support team via e-mail [email protected] and specify a user name or e-mail address for your account indicated during the registration. At the end of the self- exclusion period you can request to restore access to the closed account. To do this, you must contact our support service via email [email protected] and specify the account details that you want to re-activate. All requests to re-activate the account are considered by our Operator. Accounts that have been closed as part of our self-exclusion policy are not subject to opening for any reason before the expiration of the self-exclusion period. If you have asked us to close your account for an indefinite period, it cannot be re-activated for any reason. We will take all reasonable efforts to ensure the compliance with our policy of the self-exclusion in the framework of responsible gaming. However, you agree that we do not accept any responsibility if you continue to allocate funds to your playing account and play poker with additional, previously not reported accounts, or if you open a new account with almost the same personal registration data even if they are entered in the registration in other way. You lose the right to all future games, bonus funds and the data entered in any proposals. We will not be able to restore them in case of re-activation of your account at the end of the self-exclusion period. All account balances less of any active bonuses will be credited to your credit card, your bank account or the account of any payment system at the discretion of Pokermatch.com.
5. Special Regulations
5.1.1 Pokermatch.com is a service of online poker using poker software licensed by Connective Games, by which the users, registered at Pokermatch.com, play poker against each other.
5.1.2 The ban on the use of robot programs / artificial Intelligence (bot program)
It is forbidden to use any robot or artificial intelligence programs (bots), purchased from third parties or developed in person, which perform some of the functions instead of a player, or perform a complete cycle of game actions;
Pokermatch.com will closely monitor such software on the computers of players and by playing on Pokermatch.com you give your consent and agree not to block the detection devices;
5.1.3 The non-use of prohibited software
It is forbidden to use any software that:
Provides any unfair advantage to players who use this program;
Shares information about closed cards between players or facilitates collusion or cheating in any way;
Uses a database of hands or player profiles and shares it with an user;
Reduces or eliminates the need for human decision-making (e.g., applications that automatically reset certain starting hands);
Designed for data timing (i.e. collecting hands or profiles of players from the game client, as a result of which the player is considered in terms of its own game);
Provides directions about the next step in the game in real time and during the game (including the means for analyzing and calculating ICM);
Tries to block any of our devices for the detection of fraud and deception;
Pokermatch.com will closely monitor such software on the computers of players and by playing on Pokermatch.com you give your consent and agree not to block the detection devices;
5.1.4 The ban on data timing
It is forbidden to use data timing for any purposes, including private or commercial use;
It is forbidden to use any type of data timing, regardless of whether the information is received by a player or anyone else;
It is forbidden to share any lawfully collected information on the opponent with other users who are interested in the game with this opponent.
5.1.5 The ban on collusion
You should always play according to your own individual interest;
These rules apply regardless of whether there is a clear agreement between the players and whether provable actual damages were caused or not to others.
You cannot act together with other players to gain an advantage;
You cannot use the soft play against friends - i.e. you have to play as aggressively against someone whom you know the way you would play against an unknown opponent and use the same strategy;
You should not use chip damping - i.e. you must not intentionally lose hands or manipulate during the game to transfer funds to another player;
You should not share information about closed cards in the current deal with other players. The discussion of closed cards is permitted after the deal and is at the discretion of the user. Be careful, as this is one of the bluffs;
You should not play in the same cash game or tournament Sit N Go, in which a player with whom you have the overall financial interest is engaged - i.e. you should not play in the same games, where someone with whom you have an agreement on the rates, "swap" exchange, dividing the profit or bankroll is engaged;
You cannot incite other players to collusion, including indirectly;
5.1.6 One player – One account
You are allowed to have only one account on Pokermatch;
You should not attempt to circumvent any of the restrictions aimed at preventing the creation and use of multiple accounts by one user.
5.1.7 The ban on the joint use of the account
You must keep secret your account data (player name, password, and any other information to enter the player's account) and not give them to other people;
Under no circumstances, you can allow others to use your account;
You cannot use any other account, except your own one.
5.1.8. The ban on “gold framing”
You should play on your own behalf and for your own benefits;
It is strictly forbidden to play on behalf of the employer, the company, "Gold Farming" or any form of association or team.
5.1.9. The ban on modification (change) of the software. It is forbidden to attempt in any way to change the software provided by Pokermatch.com, or dismantle it.
5.1.10. You agree not to crack, not to try to crack and / or access or otherwise by-pass our security system. If we suspect that you have tried or are trying to break in, access or otherwise by-pass our security system or the software, we will be forced to immediately terminate your access to the Website and block your account; we also reserve the right to inform the relevant authorities.
5.1.11. The ban on the information transfer
Any attempt to gain an unfair advantage over other players, no matter whether it is forbidden by the rules or not, are not permitted.
5.1.12. Non-admission of problem players
A person with gambling problems, under no circumstances, shall register an account or play;
If a person finds a problem with gambling later, he/she is obliged to inform Pokermatch.com and immediately stop playing online.
5.1.13 The player's account may be blocked / closed without prior notice
Pokermatch.com can block and / or close the player's account forever at its sole discretion and without prior notice. If the block is made not due to fraud, without violating the conditions and not due to damage caused to Pokermatch.com or any of its users as a result of a criminal game, in this case the funds on the balance shall be withdrawn to the user’s account. The Support Service can clarify the reason for blocking, unless this information will not infringe a trade secret and can not cause any damage to Pokermatch.com.
5.1.14 Funds on the player's account may be confiscated
In case of violation of the rules of poker, or the Terms and Conditions of Pokermatch.com, Pokermatch.com reserves the right to confiscate any funds from the player's account and cancel any withdrawals of funds that are in the process of waiting.
5.2.1 Terms of chatting
Poker games, which include an option for a chat, provide players with the possibility of collective communication with each other during the game. There are certain rules designed to ensure a pleasant atmosphere in the lobby, as well as prevent fraudulent actions and allow players to feel like a part of the community.
PokerMatch shall not be liable to players, who use the chat function, for damage caused by the behavior of other players.
When playing poker you cannot comment on the current pots. In the chat there should not be impolite comments to the players, as well as comments and expressions that may offend other players. It is forbidden to violate the privacy or other rights of colleagues on the games. It is forbidden to ask and report personal information in a chat. It is forbidden to use the chat function for the purpose of advertising or promotion of goods, services or offers. And also the topics of racial or national origin and political debate are forbidden.
To report an abusive behavior in the chat, please contact the support service of Pokermatch.com.
The moderation or control of the chat system is carried out automatically or by the employees of Pokermatch.com.
All conversations within the chat are recorded and stored.
The collusion with the use of a chat is forbidden.
In case of violation of the rules of the chat, Pokermatch.com will send a warning to a player. If a player will continue to break the rules, he/she may be expelled from the chat. The player can also be removed immediately without notice for an indefinite period at the sole discretion of Pokermatch.com.
All conversations with malice will be reported to the appropriate authorities.
Each bonus is subject to the relevant conditions, which can be viewed by clicking directly on the section "Promo" and "News" on the site.
5.3.2 Non-deposite bonuses
The condition to wager a bonus with the rake of 100% of the bonus amount applies to any non-deposit bonus received, unless otherwise specified in the promotion terms. In case the bonus conditions are not stated on a separate website page, the present clause of the User Agreement shall apply.
5.4.1 Events / Games
Pokermatch.com reserves the right to cancel tournaments, bonuses and promo events, as well as any poker game.
5.4.2 Chinese “Pineapple” Poker starts automatically after the player is seated on the table. The player is responsible to follow his open table and Internet connection. In case of disconnect, the player condition doesn’t move to “seat out”. Administration is not responsible for any loss in a round during disconnect from players side or oversight during its start.
5.5. Virtual money game (play money)
5.5.1 Pokermatch.com holds virtual money games (play money)
5.5.2 Virtual money is credited to all users of Pokermatch.com
5.5.3 Virtual money game has nothing to do with the game for real money. Virtual money cannot be exchanged for real money, used as contributions to tournaments or other events.
5.5.4 Virtual money is available for acquaintance with the functions of the poker room, as well as improving the skills of players. It is forbidden to use Virtual money as an alternative to real money to participate in collusion games with Virtual money.
5.5.5 Pokermatch.com may restrict or prohibit the use of Virtual money to any player at its sole discretion at any time.
6.1. You hereby acknowledge and agree that Pokermatch.com is entitled to process your personal data in order to provide you with the access to the Web site and the possibility to use it, as well as to provide you with the opportunity to participate in games and to provide the related services.
6.2. Pokermatch.com’s activities are regulated by the law on protection of personal data and the processing of such data must be in accordance with the law. In addition, Pokermatch.com is obliged to protect your personal information and respect your right to privacy in accordance with the best business practices and applicable laws.
6.3. Pokermatch.com uses your personal information to provide the access to the games and the performance of its functions related to ensuring your participation in the games.
6.4. Pokermatch.com also handles your personal data for the purpose of verification procedures to ensure your participation in the games.
6.5. By agreeing with the Terms and Conditions, you give us the right to periodically carry out any verifications (at our discretion), or that will be required by third parties (including regulatory bodies) to confirm your identity and contact information ("Verification").
6.6. During the Verification, we may restrict your ability to withdraw funds from your account.
6.7. If any information you provide is false, inaccurate, misleading, and / or otherwise incomplete, you break the terms of the agreement, and we reserve the right to close your account immediately and / or to refuse to you to use the services of the Website, in addition to any other action at our sole discretion.
6.8. Your personal data is not disclosed to third parties, unless such a disclosure is not necessary to process your requests as, for example, to conduct transactions with your account or participate in games, conducting verification procedures, or if required by law. As business partners, suppliers or service providers of Pokermatch.com may be responsible for certain elements in the overall functioning of the Website, your personal data may be transferred to them. You hereby agree to the disclosure of your data in such cases.
6.9. You have the right of access to your personal data stored in Pokermatch.com.
6.10. You are required to immediately notify Pokermatch.com of changes in the information specified by you upon the registration and opening of an account at Pokermatch.com by making appropriate changes to your profile or otherwise.
6.11. In order to provide you with efficient service, Pokermatch.com or the service providers of the Company may require transferring your personal data from one country to another, including any country in the world. You hereby consent to such transfers.
6.12. During the processing of your account and execution of related transactions Pokermatch.com can interact with the rating agencies, agencies detecting fraud and agencies combating money laundering. You hereby agree to the disclosure of your data in such cases.
6.13. You hereby grant Pokermatch.com the right to periodically inform you about changes on the Website, new services and offers.
7.1. If you have a complaint, you can:
7.1.1. Send an email to the support service at [email protected]
7.2. Pokermatch.com will make every effort to as quickly as possible to solve this problem.
7.3. If you have any questions regarding any transaction, you can also contact Pokermatch.com by e-mail [email protected] and specify the issue. We will check any doubtful or disputed transactions. Our decision is final.
7.4. In case of any dispute you agree that the registrations on the server will act as the final evidence in determining the outcome of any claim.
7.5. You acknowledge that the outcome of the games on the Web site is defined by our random number generator that randomly generates events, and you accept the outcomes of all games. If there are any discrepancies between the gaming results on your computer and the results on our server, the results on our server shall be final and binding. If there are discrepancies between the information on your computer and the balance on our server, the balance available on the company's server is considered as the balance on your account, and this decision shall be final and binding.
7.6. If for any reason you are dissatisfied with the decision taken by Pokermatch.com concerning your complaint, you can complain to the Office of the Lotteries and Gaming Curacao.
Address: Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, Curacao
Email: [email protected]
8. Responsibility limitation
8.1. You log in the website and participate in the games at your own risk. Websites and games are available to you without any express or implied guarantees.
8.2. Without abandoning the above general provisions, Pokermatch.com, its directors, employees, partners and service providers:
8.2.1. Do not guarantee the complete absence of errors in the software or on the Website;
8.2.2. Do not guarantee uninterrupted access to the Website and / or the Games;
8.2.3. Shall not be liable for any losses, costs, expenses or damages, whether direct or indirect, special, indirect, consequential or any other incurred in connection with your use of the Website or your participation in the games.
8.3. You hereby agree to fully release Pokermatch.com, its directors, employees, partners and service providers from liability for damages, costs, expenses, liability on complaints or any other liability that may arise from your use of the Website or participation in the Games.
9. Reporting in accordance with the policies to combat money laundering
9.1. Pokermatch.com observes the Law on Combating Money Laundering and the relevant regulations. In accordance with the laws of Curacao, Pokermatch.com is obliged to report all suspicious transactions to the competent authorities of Curacao.
9.2. If you became aware of any suspicious activity in relation to the game on the Website, you should immediately notify Pokermatch.com.
9.3. Pokermatch.com may suspend, block or terminate your account and keep all the funds at the same time, if so requested by the Law on Combating Money Laundering.
9.4. Pokermatch.com reserves the right to use additional procedures and means to verify the compliance with all the rules of operations of the company in relation to anti-money laundering.
10. Violations, penalties and termination
10.1. If you breach any provision of these Terms and Conditions, or Pokermatch.com has good cause to suspect you of such a violation, Pokermatch.com reserves the right not to open an account or suspend access to or close it, withdrawing all the funds (including the deposit) and spending it on the compensation of any damage caused by you.
10.2. If Pokermatch.com has suspicions regarding your involvement in illegal or fraudulent activities using the Web site, the violation of this Agreement or that you have problems with creditors or other activities detrimental to our business, we may freeze or terminate your account, at our sole discretion.
10.3. You agree that in such situations the final decision with respect to the breach of the terms, conditions and provisions are adopted by Pokermatch.com, as a result of which Pokermatch.com may suspend your account or permanently prohibit you to use our site.
10.4 Pokermatch.com is not responsible for the violation by you of applicable laws in the country of your residence.
11. Interruption or termination of the games
11.1. During the disruption of the servers, log, technical termination of the game, or any other failures occurred due to the fault of Pokermatch.com the funds of a player returns to the initial state in which they were prior to such a failure.
11.2. Pokermatch.com will not bear any responsibility for any damage or financial loss that surely or supposedly have arisen in connection with the activities of the site and its content; including without limitation of delay or interruption of the work of the site or the transmission of data, loss or damage of data, the termination or interruption of communication, abuse of the site by anyone or its content or any errors or omissions in the content.
12. Intellectual property
12.1. Pokermatch.com is the sole owner of the trademark of Pokermatch.com and logo of Pokermatch.com. Any unauthorized use of the trademark or logo of Pokermatch.com can be prosecuted.
12.2. www.Pokermatch.com is a unified resource directory of Pokermatch.com; unauthorized use of this URL on another website or digital platform without prior written permission is prohibited.
12.3. Pokermatch.com is the owner or lawful holder of a license to the technology, software and business systems used within this Website.
12.4. The content and structure of the Website Pokermatch.com are protected by copyright ©. All rights reserved. The copyright of this Website including all text, graphics, code, files and links belong Pokermatch.com. The site may not be reproduced, transmitted or stored in whole or in part without prior written permission. Your registration on the site and its further use in no way imply obtaining any rights to the intellectual property contained in our system.
12.5. Links to the Website and any of its pages may not appear on other websites without the prior written consent of Pokermatch.com.
12.6. You agree not to use automatic or mechanical devices to keep track of the web pages of Pokermatch.com or any web content contained in it. Any unauthorized use or reproduction of content will be prosecuted legally.
If any provision of these Terms becomes illegal or unenforceable, then that provision shall be deemed severable from these Terms and Conditions, and all other provisions shall remain valid and are not affected by such severability.
Pokermatch.com reserves the right to assign or in other legal way to transfer rights and obligations under this Agreement. You may not assign or otherwise transfer rights and obligations under this Agreement.
15. The completeness of Agreement and admissibility
15.1. This Agreement constitutes the complete agreement between you and Pokermatch.com with respect to this Web site, and in case of fraud, it supersedes all prior or coincident in time cases of exchange of information and proposals, whether in an electronic, oral or written form between you and Pokermatch.com with respect to this Web site.
15.2. A printed copy of this Agreement and any notice given in electronic form will be submitted to the judicial or administrative authorities in case of proceedings conducted pursuant to or in respect of this agreement to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.
16. Applicable Law and Jurisdiction
These Terms and Conditions are subject to and interpreted in accordance with the laws of the Netherlands Antilles and you irrevocably submit to the exclusive (single) law of the jurisdiction of courts of the Netherlands Antilles to settle any disputes (including claims for compensation and counterclaims) which may arise in connection with the creation, legality, effect, interpretation or action, or the legal relationship established by the Terms and Conditions or in any way arising from the Terms.